Client Overview

Whiddon is a leading aged care provider, operating residential facilities and retirement villages across New South Wales and Queensland. With a strong focus on delivering quality care and experiences for residents, Whiddon depends on reliable asset data to inform their asset management, budgeting, and long-term planning decisions.

The Challenge

As Whiddon expanded and upgraded its portfolio, they needed a trusted partner to keep their asset information accurate and up to date. Whether adding new facilities, completing major refurbishments, or maintaining their Asset Management Plan, the challenge was not just capturing the data—it was ensuring seamless integration into their asset management software while minimising disruption to residents and staff.

MDFM’s Approach

MDFM has partnered with Whiddon for many years, completing numerous asset registers across their facilities and villages. Our team brings deep knowledge of aged care assets and how they are used within these environments. We focus on:

  • Conducting asset captures efficiently and respectfully, with minimal impact on day-to-day operations.
  • Providing accurate, condition-rated asset data that can be relied upon for decision-making.
  • Seamlessly integrating updated data into Whiddon’s asset management software, ensuring consistency across their portfolio.

The Results

Through this partnership, Whiddon has gained:

  • Confidence in data quality – MDFM’s registers deliver the accuracy needed to guide asset management and budgeting.
  • Seamless software integration – Updated and consistent asset data across facilities and villages.
  • Ongoing support – A trusted partner they can count on for every stage of their asset management journey.

Client Testimonial

“Over the years, MDFM has successfully completed numerous asset registers for Whiddon. Whether it’s updating our Asset Management Plan, adding a new facility, or capturing a major refurbishment, we can always count on MDFM to provide accurate asset data and ensure it is seamlessly integrated into our asset management software. MDFM has a deep understanding of our assets and their usage within our facilities and villages. They efficiently complete asset captures without disrupting our residents or staff. Whiddon depends on high-quality asset data to guide our asset management and budget decisions, and the data provided by MDFM consistently reflects their expertise and experience in our industry. We look forward to continuing our partnership with MDFM.”

Mamunur Rashid, Property Program Lead, Whiddon.